A remittance advice shows how the payer allocated the payment. It names the invoices paid, credits applied, and deductions taken.
A remittance advice usually includes invoice numbers, payment references, dates, amounts paid, credits applied, and any deductions or set-offs taken before cash landed.
An invoice asks to be paid. A receipt confirms payment happened. A remittance advice sits between those two: it explains what the payer says they settled and what they say they withheld.
Treat it as allocation evidence. Use bank settlement records to prove funds moved.
In grocery, deduction work usually starts in the remittance advice. It shows which claims need proof, which lines look supportable, and which lines may raise a Code question.
Turn one remittance into a triage list
The worksheet gives you one row per deduction: retailer, dates, amount, a starting verdict, the evidence to ask for, and a question to send.
The deduction lines on a remittance are where recovery starts. Claims Desk reads one redacted remittance and tells you which lines are worth challenging and which are not. Evidence review only. Not legal advice.
Send one redacted remittance